Frequently Asked Questions

We are constantly adding to our FAQ page, so please connect with us if you don't see your question here.


Yes and No - On the first treatment we prefer the client to leave a small patch of hair so we can see thickness and color of hair so we are able to set the applicable settings for your treatment. For sessions following the first treatment, the client is required to shave treatment area or a $25 shaving fee may be incurred.

If you are really sensitive and feeling nervous about the discomfort that can come with waxing or laser services, we suggest taking an over the counter anti inflammatory such as ibruprofin 30 minutes prior to your appointment to help with the discomfort.

No. Botox or other injectables should be done post treatment. If Botox or other facial injections have been done there needs to be a 2 week waiting period before any facial treatments are performed.

Avoid heat pre- and post-treatment. No tanning beds, hot tubs and saunas before or after your appointment. We also prefer clients to workout before their treatments as excessive sweating can irritant skin post treatment and cause side effects to the treatment area. With clients undergoing Mid-Depth Chemical peel treatments, exercise or excessive sweating will need to stop 72 hrs. post-treatment.

All treatments you can wear makeup to except for Lash Lifting treatment. We prefer the client to effectively remove all eye makeup before this service, as it is easier and will get a better lift to lashes if all lash and eye product is removed before the service.

The is dependent on the area you are having treated. A broad rule of thumb is that treatment on underarms, arms, bikini areas, and face are commonly 4-6 weeks apart; legs, chest and areas on the back are spaced much further apart, up to 8-10 weeks.

Yes. Some procedures may be helped actually if the area to be treated is freshly shaved. We can advise you about your particular treatment beforehand. While shaving is usually Ok, we do not recommend waxing or physically plucking the hair in the area to be treated.